Take your claim specialists to the next level

RefundAndGo is a state-of-the-art claim management portal with a fine tuned FNOL system fully integrated with agentic pipelines.

Take your claim specialists to the next level

RefundAndGo is a state-of-the-art claim management portal with a fine tuned FNOL system fully integrated with agentic pipelines.

AI IS NOT MAGIC, IS SOMETHING YOU SHOULD MASTER.

“Claims management is complicated, we make it simple.”

“Claims management is complicated, we make it simple.”

90% accuracy in claim context analysis even with handwritten documents

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90% accuracy in claim context analysis even with handwritten documents

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90% accuracy in claim context analysis even with handwritten documents

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Workflow actions to customize your claim processing pipeline

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Workflow actions to customize your claim processing pipeline

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Workflow actions to customize your claim processing pipeline

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60% reduction in claim management workload

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60% reduction in claim management workload

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60% reduction in claim management workload

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What makes us different?

We are crafting the next-generation claims platform with the care of artisans.

BeSafe Group is the first to use this platform to process more than 10,000 claims per year in the embedded insurance market.

RefundAndGo is our state-of-the-art technology, and we are deeply proud of it.

The best FNOL experience you can get, with a well-placed touch of AI.

RefundAndGo was originally created to handle BeSafe Group’s embedded insurance claims. Our goal was to provide the best possible user experience not only for business users, but especially for end users — the policyholders. We designed a dynamic, yet artisan-crafted FNOL workflow.

Custom workflows

User experience

Instant, export-ready reports

  • Create custom workflows tailored by branch and policy. Fully support agentic pipelines with loops and sequences to unlock the full power of artificial intelligence.

  • Our FNOL user experience is fully customizable and supports several plugins. One of the most powerful is omni-channel communication (email, SMS, WhatsApp, Telegram).

  • Each claim is indexed, allowing all data to be queried in natural language. A local LLM searches vectorized representations of your data and enables features such as summarization, automatic translation, and real-time policy cross-checking.

Designed for digital innovators

Easy to set up, easy to use, and fully integrated. With a wide range of APIs to seamlessly integrate into your existing workflows.

Easy to set up, easy to use, and fully integrated. With a wide range of APIs to seamlessly integrate into your existing workflows.

Easy activation

Guided setup with direct support from our specialist team to quickly activate our claims solutions.

Easy activation

Guided setup with direct support from our specialist team to quickly activate our claims solutions.

Easy activation

Guided setup with direct support from our specialist team to quickly activate our claims solutions.

Plug-in modules

RefundAndGo is not a single monolithic system. You can take advantage of our advanced FNOL module while keeping your current claim management solution.

Plug-in modules

RefundAndGo is not a single monolithic system. You can take advantage of our advanced FNOL module while keeping your current claim management solution.

Plug-in modules

RefundAndGo is not a single monolithic system. You can take advantage of our advanced FNOL module while keeping your current claim management solution.

Full API support

RefundAndGo comes with a wide range of APIs for seamless integration with your existing systems, along with complimentary engineering support to help integrate with your current APIs.

Full API support

RefundAndGo comes with a wide range of APIs for seamless integration with your existing systems, along with complimentary engineering support to help integrate with your current APIs.

Full API support

RefundAndGo comes with a wide range of APIs for seamless integration with your existing systems, along with complimentary engineering support to help integrate with your current APIs.

Fully customizable

Our solutions are built from the ground up to be fully customizable for each customer. Pipelines, document schemas, agents, and workflows are all managed through our user interface.

Fully customizable

Our solutions are built from the ground up to be fully customizable for each customer. Pipelines, document schemas, agents, and workflows are all managed through our user interface.

Fully customizable

Our solutions are built from the ground up to be fully customizable for each customer. Pipelines, document schemas, agents, and workflows are all managed through our user interface.

We are BeSafe Group an insurtech company founded in 2017

we do operate in several countries of the world with over 3000 customers worldwide across our products

Let's talk about you and your needs.

Our team is always looking for new challenges, let's get in touch to explore potenial partnerships!

Fast onboarding

Most teams are fully live in under a week.

Built for scale

From startups to growing finance teams — no bloat, no friction.