Contact

How can we help?

Whether you’re ready to see RefundAndGo in action or just need a hand with a question, our sales and support teams are here to help.

Support

Fill out our form or email us at info@besafegroup.com with your question.

Submit an inquiry

Sales

Connect with our sales team to request a demo or discuss pricing.

Book a demo

Media inquiry

Reach out to our team for press requests or media opportunities.

Email us

Frequently asked questions

Should i replace my current claim software?
icon

No. RefundAndGo is a modular software solution designed to be integrated in existing workflows. You can opt for the entire package (communication, FNOL, claim management) or jsut the FNOL module.

What about privacy?
icon

We are based in Italy, as an Italian company we are compliant with the GDPR law. The entire software is designed with data security in mind and the infrastructure is organized to never expose sensitive data outside the organization.

What AI do you use?
icon

It depends on the task to be executed. RefundAndGo is a multi-model solution. We offer by default private modules hosted in closed VPC for maximum security. You can bring your own model if needed.

Can i manage role and permissions?
icon

Yes. RefundAnfGo includes fine-grained permission controls out of the box. You can assign roles based on department, job function, or access level — whether someone needs full visibility, approval rights, or just access to their team's budgets.

Should i replace my current claim software?
icon

No. RefundAndGo is a modular software solution designed to be integrated in existing workflows. You can opt for the entire package (communication, FNOL, claim management) or jsut the FNOL module.

What about privacy?
icon

We are based in Italy, as an Italian company we are compliant with the GDPR law. The entire software is designed with data security in mind and the infrastructure is organized to never expose sensitive data outside the organization.

What AI do you use?
icon

It depends on the task to be executed. RefundAndGo is a multi-model solution. We offer by default private modules hosted in closed VPC for maximum security. You can bring your own model if needed.

Can i manage role and permissions?
icon

Yes. RefundAnfGo includes fine-grained permission controls out of the box. You can assign roles based on department, job function, or access level — whether someone needs full visibility, approval rights, or just access to their team's budgets.

Should i replace my current claim software?
icon

No. RefundAndGo is a modular software solution designed to be integrated in existing workflows. You can opt for the entire package (communication, FNOL, claim management) or jsut the FNOL module.

What about privacy?
icon

We are based in Italy, as an Italian company we are compliant with the GDPR law. The entire software is designed with data security in mind and the infrastructure is organized to never expose sensitive data outside the organization.

What AI do you use?
icon

It depends on the task to be executed. RefundAndGo is a multi-model solution. We offer by default private modules hosted in closed VPC for maximum security. You can bring your own model if needed.

Can i manage role and permissions?
icon

Yes. RefundAnfGo includes fine-grained permission controls out of the box. You can assign roles based on department, job function, or access level — whether someone needs full visibility, approval rights, or just access to their team's budgets.