
A new era of workflows.
Introducing Smartflows.
We operate a highly stable workflow manager powered by Temporal.io, integrated with a full suite of tools to interact with AI agents.
Agentic AI
Workflow definition made simple
Design your workflow, with support from our engineering and process team, and integrate it with predefined agents and pipelines to make it truly smart.

Workflow visibility
The workflow service stores all the phases of your workflow and lets you see, through a clear and intuitive interface, exactly what happens at every step.
Across both deterministic and non-deterministic phases, you always have access to the full output and decision chain.


An entire set of actions
Not only standard actions like gates and human tasks, but also a collection of pre-built Catalog Tasks (such as SMS notifications, WhatsApp, Slack, and Teams), along with a fully customizable agent task to design the perfect agentic pipeline for your specific workflow.a
Workload management
Define your operator schedule and we take care of the rest. Tasks are automatically assigned based on workload and released if an operator is unable to pick them up, allowing them to be redistributed to others.
A full audit trail lets you track operator activity, time, and performance. A dedicated workload monitoring section provides automatic incident reporting when policies are exceeded.

Frequently asked questions
Answers to common questions about getting started and using RefundAndGo day to day.
